Track Your Order

Once your order ships, we'll email you a tracking number. Please check your spam or promotions folder if you can't find it.

How to track your package

  1. Copy the tracking number from your shipping confirmation email.
  2. Go to 17TRACK and paste it in.
  3. You'll see where your package is and its latest updates.

Signed in to your account? You can also see your orders and tracking under My account.

Good to know

  • Tracking can take 2–5 days to start updating after you receive the email.
  • Orders usually arrive within 7–14 business days.
  • If your order hasn't arrived after 14 business days, email us at support.oramochipets@gmail.com with your order number and we'll look into it.